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How to Bring Up Inactive Debtors

The purpose of this document is to show how to bring up inactive debtors if you need to look at their account.

 

 This is a 2 Part Process which includes bringing up inactive debtors and setting back the debtors to become active again

 

1. Bringing up Inactive Debtors

  • Go to AccountsDebtorsDebtor Master File 
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  • With the debtor master file opened and with no customer selected  go to Options tab 
  • On the right hand side you now need to tick Show Inactive Accounts 
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  •  Now go back to the Name field and look for the inactive customer and they will appear in the list for you
 
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  •  Once you have found them you can click Enter on your keyboard and you will be able to see all their details and history of invoices under the Queries tab
 
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2. Make a Debtor Active Again

  • Once the Debtor has been selected as per above, Go to Options Tab and click to Un-tick Inactive
  • Go to the Name field and F2 to Save

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