The purpose of this document is to show how to bring up inactive debtors if you need to look at their account.
This is a 2 Part Process which includes bringing up inactive debtors and setting back the debtors to become active again
1. Bringing up Inactive Debtors
- Go to Accounts – Debtors – Debtor Master File
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- With the debtor master file opened and with no customer selected go to Options tab
- On the right hand side you now need to tick Show Inactive Accounts
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- Now go back to the Name field and look for the inactive customer and they will appear in the list for you
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- Once you have found them you can click Enter on your keyboard and you will be able to see all their details and history of invoices under the Queries tab
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2. Make a Debtor Active Again
- Once the Debtor has been selected as per above, Go to Options Tab and click to Un-tick Inactive
- Go to the Name field and F2 to Save
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