How to Correct Debtor Balance After Debtor Receipts to Be Issued are Backed Out

The purpose of this article is to show how to correct debtor balance if there is deviance in its amount after a wrong debtor receipt was backed out before finalizing it.


There may be instances when you realize that you are about to issue a wrong debtor receipt like incorrect date and you decided to back out from the transaction. If such transaction still affected the debtor balance, do the following steps:


1. Recall receipts.

Note: Even if debtor receipts were not processed, they can still remain in the system



2. Once receipts are recalled, click “Abort” to clear the transaction from the system


**This should resolve your debtor balance issue

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