Follow

How to Correct Issues On Wrong Vehicle Owner Appearing on Vehicle Master File When Invoice is Charged to Another Company

The purpose of this article is to explain why vehicle owner is changed to the name of another company where the invoice is billed to and how to rectify this issue.

 

There are instances when your client requests that their invoice be billed to someone else. And there is a feature in Autosoft that allows this to be done:

a.jpg

Check this link for the complete guide:

http://service.autosoft.com.au/entries/21414579-How-to-Change-the-Bill-To-Information-on-an-Invoice-Repair-Order

Note: You need to finalize this invoice first before creating another transaction on this same vehicle, otherwise, the other company where the initial invoice was charged to will appear as the owner of the vehicle

 

On the Vehicle Master File

b.jpg

 

And on the newly created invoice that follows

c.jpg

 

To restore the original owner of the vehicle, you have to finalize the initial invoice first (In this example, Ref 6009)

d.jpg

 

This restores the original owner of the vehicle on the Vehicle Master File as well as on the other invoices that will be created.

e.jpg

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.
Powered by Zendesk