The purpose of this article is to show how you resolve an issue where records are missing from the bank reconciliation. If the records are missing from the undeposited funds, then this article is NOT for you.
Please note: The bank reconciliation will be aborted so, you will lose all work you have previously done on the bank rec
1. Open up the bank rec and press "Refresh". If it doesn't turn up, follow the steps below. If it does, then your issue is resolved.
2. Open up the bank reconciliation screen and abort all open bank reconciliations.
3. Go to Utilities - System setup - system file - General - General Setup - "Clear Open Bank Rec"
4. Start a new bank rec