Changing/Updating a Report/Invoice

The purpose of this article is to guide a customer through updating a report/invoice that might have an error in it and needs to be updated to resolve the issue.


Please follow these steps:

  1. Download the file from the ticket. The file will be an attachment. You just need to right click it, save it and choose where you want to save it.
  2. Go to Autosoft5\Crystal. This folder will be on the server.
  3. Drag and drop the file from step 1 in the folder in step 2
  4. Press the Overwrite choice (for Windows 7 and 8 this will be the choice at the top)
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