The purpose of this article is to guide a customer through updating a report/invoice that might have an error in it and needs to be updated to resolve the issue.
Please follow these steps:
- Download the file from the ticket. The file will be an attachment. You just need to right click it, save it and choose where you want to save it.
- Go to Autosoft5\Crystal. This folder will be on the server.
- Drag and drop the file from step 1 in the folder in step 2
- Press the Overwrite choice (for Windows 7 and 8 this will be the choice at the top)