Follow

How to Fix a Workshop Invoice made out to the Wrong Customer

The purpose of this guide is to explain how to fix a scenario where you have finalised and invoice to the wrong customer. 

This is a compilation of guides and steps as these guides are also used in different scenarios. 

1. Credit the Invoice made out the incorrect customer (Part 1 only of this guide http://service.autosoft.com.au/entries/21310594-How-to-Credit-or-Refund-and-Copy-a-Workshop-Invoice)

2. Follow this guide (this is the same process for when a vehicle changes hands from one of you customers to another) http://service.autosoft.com.au/entries/21440305-How-to-Change-the-Ownership-of-a-Vehicle-Rego-to-Another-Debtor

3. Then go back to the Original Invoice and Copy it (Part 2 of this guide http://service.autosoft.com.au/entries/21310594-How-to-Credit-or-Refund-and-Copy-a-Workshop-Invoice)

4. Edit and Finalise under the correct customer (you will see the name change at the top)

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.